Terms and Conditions

Prices

All prices are in AUD and include GST. We make every effort to ensure prices are correct at all times, however mistakes can happen and other factors out of our control we reserve the right to amend prices accordingly.

Content

Information provided on our website may be subject to change.

Stock

Occasionally due to reasons beyond our control the stock reported on our website may be inaccurate and we will notify you where we are unable to supply a product.

Warranty on batteries

Unfortunately there is no way of knowing how a battery has been treated after it leaves our shop. Therefore we can only offer warranty for DOA (Dead on Arrival) batteries. Please check batteries immediately with a battery checker to ensure all cells are balanced and at storage voltage (available here https://www.sub250fpv.com.au/collections/chargers-and-balancers).

If there are ANY problems please contact us within 7 days of receiving parcel (we will use the date according to Australia Post tracking information) and we will offer assistance. If battery shows any signs of use we may not be able to help.

(Batteries include single cells)

Other warranties

It is advised that all equipment be checked prior to any flights (with props off). We will only honour our warranty where a manufacturing fault has occurred. If there are ANY problems please contact us immediately for offer assistance. 

Due to the nature of drone flying, factors such as crashes and usage of incompatible equipment may cause damage to products and cannot be covered.

Electrical components cannot be covered under warranty due to the fact we cannot guarantee the assembler's workmanship or other components that may have been connect. If there are any signs of assembly (solder, wires cut, etc) we cannot offer a warranty. Do not despair, please contact us and we may be able to offer further assistance to find a solution.

In order to claim any warranties we may request a video or photo of the problem to further assist you.

Statutory warranties

Any statutory warranties applicable to your purchase will be honoured by Sub 250 FPV in addition to the warranties set out herein. If there is any conflict between any warranty herein contained and a statutory warranty, the terms of the statutory warranty will prevail.

Payment Methods

Payments include Apple pay, Google Pay Shopify and PayPal.